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Welcome to HomeGround

You can now pay your Ground Rent using a Debit Card from our Tenant Portal without incurring any processing fees. Please register to log in and view your account

Your Home

Your Home

Managing your leasehold issues should be as simple and convenient as possible for you.

 

We recognise and respect that we are dealing with people and their homes, and are committed to being professional, efficient and transparent.

You deserve the best possible information about legal issues affecting your home, so we have carefully compiled an information resource to direct you to further advice and guidance.

Our Services

We have created this website with you in mind. Our team of accredited professionals have combined their skill and knowledge to create this resource as a useful guide; fully equipped with online facilities.

 

Whether it's paying your ground rent online; applying for our range of useful services, we aim to make dealing with leasehold issues a straightforward experience for you.

 

Important Notice

Emails to enquiries@homegroundonline.com should receive an automated response within 12 hours. If you do not receive this response, it is possible that your email has not been delivered or is being held by our mail server. In the latter case the email will be released for delivery within 12 working hours.

 

Current Media Interest in Leasehold Matters FAQ's

HomeGround have put together an FAQ document which will help answer any queries you may have following recent media interest in leasehold matters.

Download the FAQ's PDF

Statement regarding the DCLG’s consultation on leasehold issues - Show Less

As a business which was founded to improve fairness and transparency in the ground rent sector by attracting institutional investors and professionalising the way leaseholders are treated, HomeGround and its clients welcome today's publication of the DCLG consultation paper on 'Tackling unfair practices in the leasehold market'.

HomeGround intends to constructively and positively participate in what it hopes will be a sector wide debate over the next two months.

It believes the outcome will be greater certainty in relation to the existing and detailed regulations and legislation covering the sector which will be to the benefit of all stakeholders, in particular leaseholders.

HomeGround especially welcomes the Government's proposal to amend the Housing Act 1988 in order to address an issue currently causing unnecessary difficulties for some leaseholders looking to sell their properties.

Statement to our residents from HomeGround on the Grenfell Tower Fire + Show More

All of the team at HomeGround were very shocked and distressed by the tragic loss of life as well as the destruction of so many families’ homes caused by the fire that engulfed the Grenfell Tower in North Kensington during the early hours of Wednesday 14th June. Our thoughts are very much with the victims, their families and friends, and the members of the rescue and emergency services who did, and continue to do, so much to try and help the residents and the local community.

As Landlords’ agents responsible for the administration of a large portfolio of residential properties, including many blocks of flats, we would like to assure you that we take the safety of our residents very seriously.

As part of our supervision of and liaison with the managing agents we appoint to look after the properties on a day to day basis, we focus on their compliance with current health and safety and risk assessment requirements, including how quickly and effectively they deal with any risks which may be identified during the regular risk assessments carried out at each and every property. If an issue is identified at any of our properties which may increase the risk of fire or might otherwise impact the safety of residents, we will then work closely with a number of stakeholders which may include one or all of the managing agent, the building insurer, local Fire Authorities, and any independent experts appointed to find a suitable resolution to address the problem and improve the safety of the property.

If any of our residents are worried about the way in which fire safety in their building is being managed, they must contact our Estates Management team (estatesmanagement@homegroundonline.com) giving the details of their concerns, so that we can ensure this is taken up with the managing agent or responsible management company.

The plight of the residents of Grenfell Tower is one which no Landlord would ever want to see repeated, and both we and our clients wish to help rebuild the lives of the bereaved and surviving individuals and families. We are also deeply grateful for the professionalism of the UK Fire & Rescue Services, and the work they do to raise awareness of safety standards up and down the country, as well as saving lives when responding to incidents like this terrible fire.

We are therefore making a donation to the charities raising funds for the Grenfell Tower fire, to be divided equally between the British Red Cross London Fire Relief Fund, and The Fire Fighters Charity. We also hope that the investigation into the causes of the Grenfell Tower fire, and why so many people lost their lives, results in further improvements to safety as well as an enhanced awareness of fire safety across the UK.

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© 2010 HomeGround Management LTD

Registered Office: 5 Market Yard Mews, 194-204 Bermondsey Street, London, SE1 3TQ. Registered in England No 7305337

HomeGround Management Limited is an Appointed Representative in respect of its insurance mediation activities only of Arthur J. Gallagher(UK) Ltd which is authorised and regulated by the Financial Conduct Authority. Registered Office: The Walbrook Building, 25 Walbrook, London, EC4N 8AW. Registered in England and Wales. Company Number: 01193013.

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