I can’t login, Why can I not login / Why can I not log in currently / Login problems / Portal login issues

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To maintain the performance and security of our customer portal, routine maintenance is undertaken, every second Friday of each month, between 10:45pm - 11:45pm.

During this time, we implement vital security and system improvements that help ensure service reliability and data security.

If you encounter any issues logging in or using your account during this time, please try logging in again once this maintenance has been completed. Please note, any urgent and unplanned maintenance required, will always be communicated with a notification banner on the homepage of our website, where we will display updates.

We hope any disruption to our customers will be kept a minimum and thank you for your understanding and patience during these times.