HomeGround’s new PO Box

Our PO Box address has changed; the new address is: PO Box 81918, London, WC1A 9WH

We’re Making Some Changes to Our Contact Centre

We’re moving to a new contact centre system to improve how we support you. While we’ve worked hard to make this transition as smooth as possible, you may experience some temporary issues when calling us. We apologise for any inconvenience and appreciate your patience while we get everything up and running.

Scheduled Monthly Maintenance – 6pm to 10pm

Our customer portal will be temporarily unavailable between 6pm and 10pm while we carry out routine monthly maintenance. Our main website will remain accessible during this time. We apologise for any inconvenience caused.

What if I haven’t yet purchased the property or I have a potential buyer who wants to know about purchasing the lease?

HomeGround and the landlord are only able to negotiate with the current owner of the property.