HomeGround’s new PO Box

Our PO Box address has changed; the new address is: PO Box 81918, London, WC1A 9WH

We’re Making Some Changes to Our Contact Centre

We’re moving to a new contact centre system to improve how we support you. While we’ve worked hard to make this transition as smooth as possible, you may experience some temporary issues when calling us. We apologise for any inconvenience and appreciate your patience while we get everything up and running.

Service Notice – Potential Email Disruption

Due to an ongoing Microsoft service disruption, customers may experience delays or difficulties sending and receiving emails, including communications from our systems.

We apologise for any inconvenience and appreciate your patience while normal service is restored.

What are the benefits of applying to formally purchase your lease under the Leasehold Reform Act 1967?

There is a defined process for bringing the matter to a conclusion via the strict timetable as set out in the legislation.
The valuation date is fixed at the date when the notice is served.
If you are unable to agree terms, you have recourse to an independent arbitration process and have the option of taking the matter to a tribunal, whose decisions are binding.