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Your live account is the key to accessing our services

Our secure online payments system by Sagepay saves you time and effort. You can settle ground rent payments directly and view your live account details.


You can also download key legal documents specific to your property instantly, speeding up access to information.


Registering your account unlocks a host of useful tools:

• view your live account details
• make online payments
• pay your ground rent
• pay your application fees for our other services
• download key legal documentation
• search your payment history by date

  • How Do I Register My Account?

    Registering your account couldn't be easier

    1. Receive Your 12-Digit Tenant Reference Number

      You will find your unique 12-digit Tenant Reference Number at the top of your Welcome Pack letter.

      If you can't find your Tenant Reference Number please contact us

    2. Receive Your Security Key

      Your Tenant Reference Number and Security Key will always be placed on the top left of invoices and statements.

    3. Register Online

      When you have your Tenant Reference and Security Key to hand just go to the home page of the site, click "Register your account" which is located in the top right hand corner of the window.

      Our on-screen prompts will then guide you through the process.

  • How Do I Pay My Ground Rent?

    We will send you a Ground Rent Demand Notice (in accordance with the Leasehold Reform Act).

    We offer you 4 ways to pay:

    1. Online

      Please log in to our online payment service - it's the quickest and most convenient way to pay and print instant receipts and balance updates.

    2. By Electronic Bank Transfer

      By electronic bank transfer, straight to your Landlord's account, your bank needs the following details:

      Account Name: HomeGround Management Limited
      Account Number: 04046315
      Sort Code: 18-00-02
      Bank Address:
      Coutts & Co, 440 The Strand, London WC2R 0QS
      Quote: 12- digit Tenant Reference Number

    3. By Cheque

      Made payable to HomeGround. Please write the address of the property payment refers to and your unique 12-digit Tenant Reference Number on the back of the cheque and send it to:

      Payment Processing Centre
      HomeGround Management Ltd
      PO Box 6433
      London, W1A 2UZ

      We do not currently accept payment in cash, by direct debit, or standing orders

    4. By Phone

      You can now pay your HomeGround invoices over the phone using our safe and secure automated payment line. Please call 03300 887953 and follow the easy instructions. We accept all major debit and credit cards with the exception of American Express, Diners and JCB. You will need your 12 digit customer reference number to use this service.

      Standard call rates apply. Calls from mobiles or landlines may be included in free call packages.

Site Map
  • About Us
  • Our Mission
  • Ground Rent
  • Other Legal Obligations

© 2010 HomeGround Management LTD

Registered Office: 5 Market Yard Mews, 194-204 Bermondsey Street, London, SE1 3TQ. Registered in England No 7305337

HomeGround Management Limited is an Appointed Representative (in respect of its insurance distribution activities only) of Arthur J. Gallagher Insurance Brokers Limited which is authorised and regulated by the Financial Conduct Authority. Registered Office: Spectrum Building, 7th Floor, 55 Blysthwood Street, Glasgow G2 7AT

Registered in Scotland. Company Number: SC108909

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